Please note that with one exception (see below), WS-Theme does not provide refunds to digital goods sold through ws-theme.com. This is a common practice in our industry.
WS-Theme stands behind the quality of our products, but we do encourage that site visitors 'test drive' our Joomla templates and extensions through our demo sites before committing to a purchase. This will help prevent 'buyer's remorse' and ensure the product you are evaluating meets the requirements of your Web project or vision.
You may also contact our support team for additional information about a product. In addition, visitors are encouraged to download our free products. Once you've bought a product, you will have access to the download for a limited time.
The only case in which a refund would be issued is when a product does not match the original description we have made. In order to proceed with a refund request in such an instance, please open a support Ticket.